4th July 2018 @ 12:15 pm - 2:00 pm
The Whisky Bond, Glasgow

This event is exclusive to Culture Republic Partners

This First Wednesday will be highlighting a government initiative that is free at point of use and directly helps organisations like yours improve access for deaf BSL user visitors and audiences.

Contact SCOTLAND-BSL is a Scottish Government service that connects deaf BSL users throughout Scotland through an online BSL interpreting video relay service (VRS), with all of Scotland’s public authorities and voluntary/charity organisations. Using only a smartphone, tablet or PC, deaf BSL user visitors can access BSL, often their first language, via video to an interpreter in a remote location.

The service is therefore available to arts and cultural organisations with charitable status.

Currently used by public bodies and third sector organisations such as health services, Police Scotland and council departments, this service is valuable for organisations, whether you are a museum, gallery, theatre, arts centre or involved in cultural tourism. This service will increase your inclusive communication with BSL users, and support access, inclusion, equality and participation for deaf BSL user visitors and audiences.

Offering services such as this encourages improved communication and greater independence for deaf BSL users, whose first language can often be BSL and who rely heavily on interpreters. It also provides a good first step towards ensuring diversity and inclusion in your audience, specifically in this case leading to the Scottish Governments upcoming British Sign Language National Plan.


Key points of the workshop:

  • Live demonstration of the Contact SCOTLAND-BSL service
  • Benefits of inclusive design and providing for visitors and audience with disabilities.
  • Understanding the importance of working within equality, diversity and inclusion frameworks
  • How to encourage new ways of deaf BSL user visitors and audiences to connect with your organisation and work
  • Get prepared for the upcoming British Sign Language National Plan.

who is the workshop for?

General managers, visitor experience managers, access & participation officers, marketers and anyone involved in accessibility measures and outreach to vulnerable groups.


Andy Irvine – Contact Scotland

With experience of over 30 years in the field of deafness and communication with deaf and deafblind people, Andy Irvine has worked with medium sized voluntary organisations, from community worker to community services manager, national (UK) examination body in qualifications in communication with deaf and deafblind people, freelance interpreter (retired) and trainer and now online development manager for contactSCOTLAND-BSL and operations director with Sign Language Interactions.

Andy is hard of hearing and fluent in British sign language (BSL).


Some of the most stimulating sessions take place when there’s the opportunity to step away from the pressure of a busy job, get together with colleagues and share learning.

That’s why we host ‘First Wednesdays’ – a series of topical, bite-sized information sessions taking place on the first Wednesday of each month.

They are an open invitation each month for our Partners and industry colleagues to regularly drop in our offices to keep up to date with ideas and examples of useful practice we’ve gathered from across the country.

It might be as simple as hearing how other people have successfully tackled the same challenges you face building profitable customer relationships and wider public engagement or learning about the raft of new tools or approaches emerging daily.

Our goal is to inspire fresh thinking, expand current networks and focus on the Most Important Thing … to build new audiences and greater engagement.

If you can’t join us in person, why not sign up for a periscope registration. You will be able to tune in remotely so you can still hear from our speakers from wherever you are!

Join the conversation #1stWed



What can I bring to the event?

Please bring your own electrical devices.

Where can I contact the organiser with any questions?

If you have any questions prior to the event please contact us on scotland@culturerepublic.co.uk

How do I watch on Periscope?

Register for a periscope ticket (up to 48 hrs before the event), then you will receive instructions to make sure you are all set up on the Periscope app. On the day, we will invite you to the broadcast and you can watch along on your mobile device.